Terms of service
Terms of service
Last updated: October 26, 2026
1. Seller
This online store (Botánica Dermis) is owned by Iago Rodríguez, tax ID 34277910K, based at Rúa Real 5, 27400 Monforte de Lemos (Lugo), Spain. Contact: iagx745@gmail.com.
2. Products and prices
Prices are shown with applicable taxes where required. They may change without notice, but the price at the time you place your order applies.
3. Orders and contract
The contract is formed when you confirm the order and receive the confirmation email. We reserve the right to refuse orders due to lack of stock, pricing errors or suspected fraud.
4. Payment
Available payment methods are those shown at checkout.
5. Shipping
See our shipping policy for costs and delivery times.
6. Cosmetic products
For external use. Read the label and ingredients (INCI) before use. If you have sensitive skin, do a patch test first. Products are not medicines and have no therapeutic purpose. The product notification and product information file correspond to the responsible person indicated on each product label.
7. Cancellation and warranty
See our refund policy.
8. Data protection
See our privacy policy.
9. Governing law
These terms are governed by Spanish law. As a consumer, you may bring claims before the courts of your place of residence where applicable. EU online dispute resolution platform: https://ec.europa.eu/consumers/odr
10. Complaints
Send any complaint to iagx745@gmail.com. A complaint form is available on request by email.