Terms of service

Terms of service

Last updated: October 26, 2026

1. Seller

This online store (Botánica Dermis) is owned by Iago Rodríguez, tax ID 34277910K, based at Rúa Real 5, 27400 Monforte de Lemos (Lugo), Spain. Contact: iagx745@gmail.com.

2. Products and prices

Prices are shown with applicable taxes where required. They may change without notice, but the price at the time you place your order applies.

3. Orders and contract

The contract is formed when you confirm the order and receive the confirmation email. We reserve the right to refuse orders due to lack of stock, pricing errors or suspected fraud.

4. Payment

Available payment methods are those shown at checkout.

5. Shipping

See our shipping policy for costs and delivery times.

6. Cosmetic products

For external use. Read the label and ingredients (INCI) before use. If you have sensitive skin, do a patch test first. Products are not medicines and have no therapeutic purpose. The product notification and product information file correspond to the responsible person indicated on each product label.

7. Cancellation and warranty

See our refund policy.

8. Data protection

See our privacy policy.

9. Governing law

These terms are governed by Spanish law. As a consumer, you may bring claims before the courts of your place of residence where applicable. EU online dispute resolution platform: https://ec.europa.eu/consumers/odr

10. Complaints

Send any complaint to iagx745@gmail.com. A complaint form is available on request by email.